Refund policy

Lavie Factory Return & Exchange Policy

As a new and growing brand with limited quantities, we aim to provide a flexible and customer-friendly experience. Here's our updated policy:

• Size Exchanges Only: All items are eligible for size exchanges within 5 days of receiving your order. We do not offer refunds.
• Shipping: Customers are responsible for the cost of the return shipping label for size exchanges.
• No Restocking Fee: We do not charge a restocking fee for size exchanges.

To ensure the best fit, we provide detailed measurements for our products and offer a live chat feature to answer any sizing or product questions. You can also email us at FactoryLavie@gmail.com, and we’ll respond promptly!

Please Note:

• Lavie Factory cannot accept any items that have been worn, washed, or altered for any reason.

Thank you for supporting Lavie Factory. If you have any questions or concerns, we’re here to help!